What Data We Collect and Why We Hold It
When you register, we collect your name, mobile number, email address and the payment method you choose — whether that is JazzCash, Easypaisa or Raast. Each deposit or withdrawal generates a transaction record we retain for account reconciliation and to verify that the wallet sending or
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receiving funds belongs to you. We do not sell this data to third parties. Device data — your browser type, operating system and session timestamps — is logged automatically to detect unusual login behaviour and protect your account from unauthorised access. If you contact our support
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team, the conversation is stored so we can follow up accurately. Data linked to payment rails like Raast or Easypaisa is handled under the same retention rules as all other account data: kept only as long as operationally necessary or required by applicable law in your
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jurisdiction. You can request a copy of the data we hold on your account, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies. All requests go to our dedicated privacy contact channel. Our practices here reflect the position that your
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account data is yours — we hold it in trust, not for any commercial purpose beyond running your account securely.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.